Cross Border Talents
Cross Border Talents está com vaga(s) de emprego para B2b Support For Turkish Market – Social Media Platform Para Lisbon em Lisboa
Cargo:
B2B Support for Turkish Market – Social Media Platform – Lisbon
Requisitos:
Are you passionate about online advertising and technology? Join a global team supporting advertisers in a dynamic, fast-paced environment. As an Advertisers Support representative, you will assist businesses in growing and optimizing their online presence.
Location: Lisbon, Portugal (onsite role); relocation and housing help is offered
Language Requirements: Fluent Turkish + Good English
Responsibilities
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Provide technical B2B support to help clients sustain and expand their businesses
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Assist with support requests related to online advertising platforms and services
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Communicate with customers via email and chat, converting most into outbound calls for more personalized support
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Use multiple tools simultaneously and manage tasks efficiently
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Provide pre- and post-sales assistance for self-service advertising products
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Troubleshoot issues, report bugs, and guide users in using available features and tools
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Identify trends and recurring issues affecting small and medium-sized businesses
Training Information
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Duration: 15 working days
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Schedule: 8 hours per day; start times may vary between 08:30 and 09:30.
Working Hours
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40 hours per week (8 hours per day + 1-hour lunch break)
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Rotational shifts between 07:00 and 00:00, Monday to Sunday
Trial Period
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One-month trial after signing the contract
Workplace
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Based in Lisbon, Portugal
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On-site facilities include a cafeteria, lounge areas, meeting rooms, and operations floor
Public Holidays and Vacation
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Portuguese public holidays apply
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Work on holidays is compensated with an additional day off
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Vacation: up to 20 days in the first year (proportional), and 22 days per full year thereafter
Salário:
a combinar
Benefícios:
Não foi informado